1. Program Overview

The EZ Elements Loyalty Program is designed to reward customers for their engagement and purchases. Members can earn points through various activities and redeem them for discounts on future purchases.

2. Eligibility

Participation in the loyalty program is open to all customers who create an account on the EZ Elements online store. By joining, members agree to adhere to the program's terms and conditions.

3. Earning Points

Members can accumulate points through the following actions:

• Account Creation: Subscribe to our emails and loyalty program to receive an instant 5% discount on your first order and earn 100 points.
• Product Reviews: Posting a product review will reward the customer with 1,200 points.
• Purchases: Points are earned based on the membership tier:

4. Membership Tiers

The program offers tiered memberships to enhance rewards:

• Bronze: Automatic entry for customers. Will receive 20 points for every $1 spent, and will get an extra 10% coupon code emailed to them after completing their 10th order (per calendar year).
• Silver: $3,000 minimum annual order spend. Customers are rewarded with 40 points for every $1 spent, a 5% off coupon if their orders are over $1,000, and will get a free delivery coupon emailed to them upon completing 10 orders (per calendar year).
• Gold: $9,000 minimum annual order spend. Customers are rewarded with 60 points for every $1 spent, a 10% off coupon if their orders are over $1,000, and will get a free delivery coupon emailed to them upon completing 10 orders (per calendar year).
• Diamond: $30,000 minimum annual online order spend. Customers are rewarded with 80 points for every $1 spent, and will get free delivery on all orders placed online.

5. Referral Program

Members can earn rewards by referring others:

• Advocate Reward: Receives a $20 coupon after a successful referral. The coupon expires 3 months from the referral date and is valid on a minimum purchase of $40 before discounts, shipping, and taxes.
• Referral Reward: Receives a $10 coupon on their first purchase. The coupon expires 3 months from the date provided by the advocate and is valid on a minimum purchase of $20 before discounts, shipping, and taxes. Additionally, new customers receive a 5% discount and 100 points upon signing up for the loyalty program.

6. Redeeming Points

Accumulated points can be redeemed for discounts on future purchases. The conversion rate and minimum points required for redemption are subject to change and will be specified on the EZ Elements website.

7. Coupon Usage

• Coupons earned through the loyalty program have specific expiration dates and minimum purchase requirements, as detailed in the referral program section.
• Coupons cannot be combined with other offers unless explicitly stated.

8. Program Modifications

EZ Elements reserves the right to modify or terminate the loyalty program, including point accrual rates, redemption values, and membership tiers, at any time without prior notice. Members will be notified of significant changes via email or through announcements on the website.

9. Account Termination

EZ Elements reserves the right to terminate a member's account and forfeit accumulated points if any fraudulent activity or violation of the program's terms and conditions is detected.

10. Privacy

Member information collected through the loyalty program will be used in accordance with EZ Elements' privacy policy.

11. Contact Information

For questions or assistance regarding the loyalty program, members can contact EZ Elements through the contact information provided on the website.

By participating in the EZ Elements Loyalty Program, members acknowledge and agree to these terms and conditions.